Delivery Policy for Happy Gentleman online shop for the United States
At Happy Gentleman, we understand the importance of receiving your purchases in a timely and convenient manner. That’s why we have created a delivery policy that offers you a variety of options to suit your needs.
FREE Delivery: – Free
For all orders over $100, we offer free delivery using DHL delivery service. Your order should arrive within 5-7 working days.
Expedited Delivery: – $9.99
For those in a hurry, we offer the fastest delivery option using DHL Express. Your order should arrive within 2-5 working days, depending on the state.
Orders are processed and shipped within 2-3 business days, excluding weekends and holidays. Shipping time may vary based on your location and the shipping option you choose.
Orders placed before 2:00 PM GMT are typically processed and shipped the same day, but please allow up to two days for dispatch. All orders are sent via recorded delivery.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your delivery. You can also log in to your account to view your order status and tracking information.
Please ensure that your delivery address is accurate and complete, including any necessary details such as apartment or unit number. We are not responsible for any delays or undeliverable packages due to incorrect or incomplete addresses.
Order Changes and Cancellations:
If you need to make any changes to your order, such as updating your delivery address or canceling your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once your order has been processed.
Return Policy for Happy Gentleman Online Shop for the United States
At Happy Gentleman, customer satisfaction is a top priority, which is why we offer a no-questions-asked money-back guarantee. If you are not completely satisfied with your purchase for any reason, you can return it to us for a full refund, as long as the item is in the same condition as it was when it was sent to you.
Conditions for Return:
- The item must be unused and in its original packaging, including tags.
- If the product is worn or damaged, a refund will not be issued.
- If you have any concerns about the quality of the product or believe it has been used, please contact us on the day you receive it.
- Returns are accepted within 30 days of purchase, with the buyer responsible for the return postage unless the item was faulty when delivered.
- To create a return label, please use this link: https://happygentlemen.returns.international/
- Please allow 7-14 days from the receipt of your item for the return or exchange to be processed. You will be notified via email when the process is complete.
Please note that the amount paid for delivery services at checkout is not refundable. This means that only the cost of the returned products will be refunded if you selected a paid delivery option.
Exchange Policy for Happy Gentleman Online Shop for the United States
At Happy Gentleman, we understand that sometimes the fit of an item may not be just right. If you would like to exchange an item for a different size, we are here to help and offer FREE exchanges.
Conditions for Exchange:
- The item must be in the same condition as it was when it was sent to you and still in its original packaging.
- The exchange process will only be initiated once the original item has been returned.
Steps for Exchange:
- Return the original item following our returns policy.
- Once the original item has been received, we will process the exchange for the new size.
- We will ship the exchanged item to you as soon as possible, free of charge.
If you have any questions or require assistance regarding your return or exchange, please do not hesitate to contact us. We would be happy to help in any way we can.
Thank you for choosing Happy Gentleman for all your fashion needs. If you have any questions or concerns about our delivery policy, please do not hesitate to contact us.