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We’ve made returns as easy as possible for you! Here’s what you need to know:
Need a different size or color? We’ve got you covered!
Exchanges Process: Just like with returns, you can create your exchange label directly from our website. It usually takes 2-5 business days for the parcel to reach us, depending on your state. We’ll process your exchange within 3 business days, and your new item will be on its way soon after. All US exchanges are free!
Enjoy free delivery on orders over $99 within the USA! Here are your options:
We aim to dispatch all orders placed before 2 pm GMT on the same day, Monday to Friday. While we strive for same-day dispatch, please note that in rare cases, it might take a bit longer. All orders are sent via recorded delivery.
If you have any questions, our friendly customer service team is always here to help. Happy shopping! contact us
Not herringbone or tweed. Just a polyester vest. Button holes have little too no sticking. Fit ok .Half of the pockets are fake. My fault for gambling on an $80 waist coat. Wanted to know what I would get. Save your money ...get a tailor.
Quality not what I was expecting
Items still not received
Dear Gary,
We're truly sorry to hear that your items have not arrived as expected. We understand the inconvenience this has caused you and we appreciate your patience as we work to resolve this issue.
It looks like Royal Mail lost the parcel, we have already initiated an inquiry with Royal Mail to locate your parcel and we will reach out to you directly via email with updates as soon as we receive more information.
If you have any more questions or concerns in the meantime, please do not hesitate to contact our customer service team.
Thank you for your understanding.
Best regards, Happy Gentleman Team